Subscription Agreement — AI4PLAN

In force from 27 August 2026

Translation provided for information only. This Subscription Agreement is drafted in French. Only the French version is legally binding (T&Cs, art. 1).

Scope. This Agreement governs only subscriptions entered into by signed quotation or contract. Subscriptions taken out online from the Site are governed by the Terms and Conditions of Sale, the Terms of Use, the Data Processing Agreement and the Service Level Agreement alone, without any need to sign the present document.

1. Parties to the Agreement

AI4PLAN SAS

SIRET: 847 604 873 00020 Intra-Community VAT number: FR80 847 604 873 Registered office: ESC 7 BOITE 16, 8B rue Michelet, 92150 Suresnes, France Email: admin@ai4plan.com (hereinafter “AI4PLAN” or the “Supplier”)

AND

The Business Customer

• Company name: …………………………………………….
• Address: …………………………………………….
• SIRET: …………………………………………….
• Intra-Community VAT number: …………………………………………….
• Legal representative: …………………………………………….

(hereinafter the “Customer”)

The Parties agree as follows:

2. Purpose of the Agreement

The purpose of this agreement (the “Agreement”) is to define the conditions for the supply of the subscription to the AI4PLAN SaaS service, allowing:

• the import, analysis and automated processing of technical documents;
• the use of measurement, analysis, structuring and extraction features;
• user access, support, maintenance and updates;
• technical monitoring and security.

This Agreement forms part of the following contractual framework:

• AI4PLAN T&Cs (prevail over this Agreement);
• DPA — Data Processing Agreement (mandatory supplement relating to Personal Data);
• ToU (rules of use);
• SLA (service level).

3. Term and Renewal

The Subscription is entered into for the Subscription Period selected in the quotation or purchase order, monthly or annual.

It is automatically renewed for successive periods of the same duration, save for termination by either Party, in accordance with article 11.

4. Access to the Service

AI4PLAN grants the Customer a non-exclusive, non-transferable, non-assignable right to access the Service on the terms set out in the ToU.

The Customer is responsible:

• for its technical environment;
• for the management of its user accounts;
• for the security of its access rights.

5. Service Level (SLA)

AI4PLAN supplies the Service in accordance with the SLA in force.

No other assurance, warranty or availability undertaking may be inferred from this Agreement.

6. Price and Invoicing

6.1 Price

The price of the Subscription is that stated in the accepted commercial proposal or quotation.

6.2 Invoicing

• Invoicing at each due date of the Subscription Period, payable in advance;
• Payment by the payment methods offered by AI4PLAN, in particular SEPA direct debit;
• Any unpaid sum entails the application of the provisions set out in the T&Cs (penalties, suspension of service, etc.).

6.3 Price revision

AI4PLAN may revise the price subject to the conditions set out in the T&Cs.

7. Obligations of the Customer

The Customer undertakes to:

• use the Service in accordance with the ToU;
• refrain from importing unlawful or infringing data;
• verify the Outputs produced by the Software;
• comply with all applicable laws;
• ensure the absence of sensitive data save where necessary;
• ensure the security of its equipment;
• inform AI4PLAN immediately of any anomaly.

Any breach engages the sole liability of the Customer.

8. Obligations of AI4PLAN

AI4PLAN undertakes to:

• supply the Service in accordance with the Agreement, the T&Cs and the SLA;
• ensure security in accordance with the practices described in the Privacy Policy;
• provide technical support in accordance with the arrangements of the SLA;
• notify security incidents in accordance with the GDPR and the DPA.

9. Personal Data

9.1 Role of the Parties

• The Customer: Controller;
• AI4PLAN: Processor for imported data; Controller for data strictly necessary to commercial and technical management.

9.2 Applicable documents

The processing of data is governed by:

• the DPA (Data Processing Agreement) entered into between the Parties;
• the Privacy Policy;
• legal obligations (GDPR).

9.3 Compliance

The DPA supplements, without ever supplanting, the T&Cs as regards responsibilities and obligations relating to personal data.

10. Intellectual Property

AI4PLAN remains the holder:

• of the software, the processing and analysis algorithms and all their components;
• of improvements, updates, algorithms and innovations.

No ownership right is transferred to the Customer.

The Outputs produced from the Customer Data belong to the Customer, who exploits them freely on the terms of article 10.4 of the T&Cs.

11. Termination

The Customer may terminate at any time, without notice or justification, termination taking effect at the end of the current Subscription Period, in accordance with article 6.2 of the T&Cs.

AI4PLAN may terminate on the terms of article 6.3 of the T&Cs, in particular in the event of non-payment following formal notice or of serious breach of the Agreement, the T&Cs or the DPA.

Termination gives rise to no refund of the current period, subject to the cases provided for in articles 6.2 and 13.2 of the T&Cs.

12. Liability

AI4PLAN’s liability is strictly limited according to the cap provided for in the T&Cs.

AI4PLAN is liable neither:

• for imported data;
• nor for the Customer’s internal configurations;
• nor for non-compliant uses;
• nor for indirect losses.

All exclusions and limitations provided for in the T&Cs apply in full.

13. Confidentiality

Each Party undertakes to respect the confidentiality of information received in connection with the Agreement.

AI4PLAN may nevertheless share certain information with its technical processors strictly necessary to the supply of the Service.

14. Sub-processors

AI4PLAN may have recourse to the technical processors defined in the DPA.

The Customer accepts that:

• the list is supplied on request;
• certain services depend on essential processors;
• any objection may limit functionality.

14 bis. Limitations and prohibited uses

The Customer shall refrain from:

• any attempt at reverse engineering, decompilation, extraction or reproduction of the Service;
• any use of the Service to train, calibrate or improve a third-party AI model;
• any circumvention of security mechanisms or technical quotas;
• any bulk or unauthorised automation of requests;
• any use intended to create a directly or indirectly competing service.

These prohibitions supplement those provided for in the ToU.

14 ter. Updates and developments of the Service

AI4PLAN may freely carry out updates, patches, improvements or developments of the Service, on the terms and subject to the reservation provided for in article 3 of the T&Cs.

14 quater. Technical limitations of the Service

The Customer acknowledges that:

• performance and Outputs depend directly on the quality of the data imported;
• algorithmic processing carries no obligation as to result;
• certain volume limits may apply;
• third-party formats may evolve and become incompatible.

These limitations are consistent with the ToU and the SLA.

14 quinquies. Logs and technical data

AI4PLAN may retain and use technical data (logs, traces, metadata) for security, monitoring, compliance and service improvement purposes, in accordance with the T&Cs and the SLA. Logs fall under AI4PLAN’s sole responsibility and do not constitute data returnable to the Customer.

14 sexies. Suspension of the Service

AI4PLAN may suspend the Customer’s access in the event of:

• serious breach of this Agreement, the T&Cs, the SLA, the ToU or the DPA;
• well-founded suspicion of unlawful use;
• threat to the security of the Service;
• payment incident, including in the event of rejection, cancellation or dispute of a payment already collected, on the terms of article 4.3 of the T&Cs.

Suspension gives rise to no entitlement to compensation.

14 septies. Force majeure and third-party failures

AI4PLAN may not be held liable in the event of unavailability resulting from:

• failure of third-party services (cloud hosting provider, network, email provider, etc.);
• global cyberattack or external event;
• force majeure within the meaning of French law.

These cases are dealt with in accordance with the T&Cs.

15. Governing law and jurisdiction

This Agreement is governed by French law.

Any dispute shall be submitted to the competent courts of AI4PLAN’s jurisdiction, in accordance with the T&Cs.

16. Contractual hierarchy (reminder)

In the event of conflict:

1. T&Cs (prevail in all circumstances);
2. This Subscription Agreement and, where applicable, the accepted quotation or purchase order, which however prevail over the T&Cs as regards the price and the scope subscribed for alone;
3. DPA;
4. ToU;
5. SLA.

17. Signature

Executed at …………………, on …………………..

For AI4PLAN: Name, Position, Signature

For the Customer: Name, Position, Signature